This Cancellation Policy explains how cancellations, refunds, and changes are handled for bookings made through etryp. Specific terms may vary by provider and are shown at the time of booking.
1. Free Cancellation Window
Many bookings qualify for free cancellation up to a set number of hours before check-in or departure. The exact window is displayed on the booking page and in your confirmation.
2. Cancellation Charges
Charges depend on how close to the travel date you cancel:
Cancellations within the free window: full refund of the amount paid.
Cancellations after the free window: partial refund as per the provider’s policy.
No-shows and last-minute cancellations may be non-refundable.
3. Refund Processing
Approved refunds are processed to the original payment method within 5–7 business days, depending on your bank or payment provider.
4. Modifications
Date or guest changes are subject to availability and any fare difference. Some fares and rates are non-modifiable.
5. How to Cancel
You can cancel from your bookings dashboard or by contacting our support team. Refund eligibility is calculated automatically based on the applicable policy.